The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify the need for benchmarking
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Benchmarking is identified in enterprise planning processes as a tool for achieving strategic goals. Completed |
Evidence:
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Customer requirements, perceptions and satisfaction data are analysed to identify the need for improvement. Completed |
Evidence:
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Competitor's products or processes are analysed to identify the need for improvement. Completed |
Evidence:
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Company processes are analysed to determine whether potential improvements to efficiency might be possible. Completed |
Evidence:
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Regulatory requirements are analysed to identify the need for improvement. Completed |
Evidence:
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Prepare for benchmarking
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Scope and parameters of the benchmarking exercise are determined according to enterprise priorities and plans. Completed |
Evidence:
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Benchmarking resource requirements are estimated and included in budgets and operational plans. Completed |
Evidence:
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Benchmarking strategy is planned around realistic time frames and enterprise planning cycles. Completed |
Evidence:
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Communication and mathematical requirements are identified and planned. Completed |
Evidence:
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Goals of benchmarking are developed in consultation with stakeholders. Completed |
Evidence:
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Benchmarking teams are selected according to agreed criteria. Completed |
Evidence:
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Team roles and responsibilities are confirmed and supported with training. Completed |
Evidence:
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Benchmarking activities are scheduled and documented following consultation with stakeholders. Completed |
Evidence:
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Criteria are established for internal and external benchmarking and agreed upon by benchmarking team. Completed |
Evidence:
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Internal and/or external benchmarking partners or sources are identified, according to the scope, parameters and goals of the benchmarking exercise. Completed |
Evidence:
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Cooperative and open relationships are built with benchmark partners. Completed |
Evidence:
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Undertake benchmarking activity
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Logistical requirements and impacts of the benchmarking exercise are identified and negotiated with stakeholders. Completed |
Evidence:
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Statistical analysis frameworks and measurement frameworks are developed. Completed |
Evidence:
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Problem-solving processes are developed and agreed. Completed |
Evidence:
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Own enterprise or department functions, processes and operations are analysed and documented according to agreed criteria. Completed |
Evidence:
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Benchmarking partner's functions, processes, operations and performance outcomes are analysed and documented. Completed |
Evidence:
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Comparisons of performance are made to identify compatibility of measurement data, commonalities, trends, differences and gaps. Completed |
Evidence:
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Comparisons or benchmarking reports are communicated to benchmarking partners according to agreement. Completed |
Evidence:
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Change strategies are developed from analysis and evaluation of divergences and gaps. Completed |
Evidence:
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Capitalise on benchmarking outcomes
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Opportunities for using benchmarking and benchmarking data in continuous improvement processes are identified. Completed |
Evidence:
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Customer consultation and feedback is built into continuous improvement processes. Completed |
Evidence:
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Enterprise personnel are supported through the change process. Completed |
Evidence:
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Improvements resulting from the benchmarking processes are measured and reported to stakeholders. Completed |
Evidence:
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Benchmarking information is utilised to develop the enterprise's competitive advantage and market profile. Completed |
Evidence:
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